PR and media relations

Public relations is all about reputation – the result of what you do, what you say and what others say about you. At the heart of good PR is words. What you say and sometimes what you don’t say. Your clarity of message. Your timing. Crucially, your tone. And your choice of media is just as important whether online or offline, in the press, on your website or other digital avenue, in your literature and marketing materials, within social media, and also in your dealings with your customers, suppliers, staff and other stakeholders.

Having been mentored by an experienced journalist at the beginning of my career, and having engaged with countless print, digital and broadcast journalists, locally and nationally, I know my way around the media. I’m adept at sniffing out stories, and then crafting press releases and articles which hit the mark with the media.

Knowing when photos are called for to beef up a story, and when pre-recorded audio clips will boost your chances of radio coverage, is part of the skill.

Many clients enlist my support with managing their relationships with the media, proactively and reactively, and especially at time of controversy or crisis. You need a safe pair of hands, and this is what I bring to the table. I’m also delighted to train and support your people to shine in this important area. And if real-life experience in a studio setting would be beneficial, then I have access to a selection of professionals who provide bespoke media training for day-to-day and crisis situations.

"As a small but fast-paced food business we can often struggle to think strategically. Nicki gives us so much advice and support, applying her experience, vision and uplifting outlook to help grow our business."
Iain Hemming, Founder and Former Owner, Thyme and Tides Deli
"Nicki added much-needed value by leading the rebranding, creation of new website and the establishment of strong relationships with local stakeholders. As Vice Chair, Nicki helped put Trinity’s fundraising on a sustainable path and was a joy to work with as part of a close-knit team."
Peter North, Chair, Trinity Winchester
"Nicki’s calm and professional approach helped us to deliver more than we could have hoped during a time of significant organisational change."
Heather Hauschild, Former Chief Officer, NHS West Hampshire CCG

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Nicola Smith Communications Southampton, Hampshire
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